Effective Date: 18- April-2025
At MyPHDTutors, your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit or use our platform.
By using our website and services, you agree to the collection and use of your personal data in accordance with this Privacy Policy.
1. Information We Collect
We collect the following types of information when you visit and use MyPHDTutors:
a. Personal Information:
- Students: Name, email address, payment information, profile details, session bookings, and any other information you provide when creating an account or booking a tutor session.
- Tutors: Name, email address, profile details, educational background, expertise, session availability, payment details, and other information provided during tutor registration.
b. Usage Data:
We collect information about how you access and use our platform, such as your IP address, browser type, device type, and interaction with the website. This helps us improve our services and troubleshoot technical issues.
c. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to track user activity on our website. This helps us personalize content and advertisements, analyze website traffic, and improve the overall user experience.
2. How We Use Your Information
For Students:
- To facilitate the booking and payment for tutoring sessions.
- To personalize recommendations based on your subject preferences and previous session history.
- To communicate important updates, session reminders, and promotional offers (if opted-in).
- To improve our website’s functionality and content.
For Tutors:
- To enable you to offer tutoring services through the platform.
- To process payments and commissions for the sessions you conduct.
- To verify your qualifications and professional background.
- To communicate important updates, booking confirmations, and promotional offers (if opted-in).
For All Users:
- To enhance user experience through analytics, troubleshooting, and platform optimization.
- To comply with legal obligations (e.g., fraud prevention, contract enforcement).
- To send marketing communications, if opted-in.
3. Sharing Your Information
We do not sell, rent, or trade your personal data to third parties. However, we may share your information in the following circumstances:
- With Service Providers: We may share your data with trusted third-party service providers (e.g., payment processors, website hosting, and analytics services) who assist in providing our services.
- For Legal Reasons: We may disclose your information if required to do so by law, or if we believe such action is necessary to comply with a legal obligation or protect the rights, safety, or property of MyPHDTutors, its users, or the public.
4. Data Security
We implement a variety of security measures to ensure the safety of your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access and update your personal information.
- Request the deletion of your personal data, subject to certain legal obligations.
- Opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails or by contacting us directly.
- Control cookies: You can set your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
6. Data Retention
We will retain your personal information for as long as your account is active or as needed to provide services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce agreements.
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Effective Date” at the top. It is your responsibility to review this Privacy Policy periodically for any updates.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: contact@myphdtutors.com
Website: https://myphdtutors.com